Disclosure statement

Last updated: 24 November 2025

Any adviser who provides personalised advice to clients is legally required to disclose certain information about their services. This is so that you, the client, can make informed decisions. Below is the disclosure statement for Spectra Financial Services Limited and, as always, we are happy to answer any further questions you may have.

Licensing information and contact details

Spectra Financial Services Limited (FSP1009567, trading as Spectra) holds a licence issued by the Financial Markets Authority to provide financial advice.

Spectra is operated by Piet Witteveen. Piet is a financial adviser acting under Spectra’s licence.

You can contact Spectra as follows:

Phone: 021 178 2700

Email: info@spectrafinancial.co.nz

Spectra’s services

Spectra offers two distinct services:

  1. Business consulting service – click here for more information

  2. Personal financial planning service – click here for more information

The reason Spectra is licensed to provide financial advice, and is providing this document to you, is because the personal financial planning service will usually include regulated financial advice.

Nature and scope of regulated financial advice

We may provide client advice on the following financial advice products:

  • KiwiSaver funds

  • Managed investment schemes (e.g. managed funds and ETFs)

  • Some direct equities and bonds

  • Personal risk insurance (e.g. life, trauma, income protection and health insurance)

  • Business owner protection insurance

  • Mortgages

What Spectra does not do:

  • Spectra does not provide advice on specific insurance and mortgage products from product providers.

    • We provide strategic insurance advice only (e.g. advice relating to the types and levels of cover that is suitable for clients).

    • We provide strategic mortgage advice only (e.g. advice relating to the type and structure of mortgages).

  • Spectra does not implement the advice it gives and does not do any product placement.

    • We will not touch client money, and do not arrange for financial transactions to occur.

    • We will not place any insurance and mortgage products (unlike most insurance advisers and mortgage brokers).

    • We do not work with any financial product providers.

Fees

Whenever Spectra provides a service, the only remuneration it receives is directly from its clients.

Spectra’s preferred remuneration arrangement is a fixed fee or hourly rate, agreed up-front with clients. Refer to the Business and Personal pages on our website for more detail.

Fees are to be paid within one week of receipt of advice, however payment plans can be discussed if needed.

Conflicts of interest and incentives

Spectra is paid only by our clients. We receive no commissions, referral fees, gifts, incentives, or other benefits, and have no obligations that might influence our advice.

Complaints and dispute resolution process

If you are not satisfied with our financial advice service in any way, you can make a complaint by emailing info@spectrafinancial.co.nz, or by calling: 021 178 2700.

When we receive a complaint, we will consider it following our internal complaints process:

  • We will consider your complaint and let you know how we intend to resolve it.

  • We may need to contact you to get further information about your complaint.

  • We aim to resolve complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.

We will contact you by phone or email to let you know whether we can resolve your complaint, and how we propose to do so.

If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact Insurance & Financial Services Ombudsman Scheme (IFSO). Piet and Spectra are members of IFSO.

IFSO provides a free, independent dispute resolutions service that may help investigate or resolve your complaint if we haven’t been able to resolve your complaint to your satisfaction.

You can contact IFSO as follows: website – https://www.ifso.nz/, email – info@ifso.nz, phone – 0800 888 202, address – PO Box 10-845, Wellington 6143.

Duties Information

Spectra has duties under the Financial Markets Conduct Act 2013 relating to the way we give advice. When providing advice, we are required to:

  • Give priority to your interests by taking all reasonable steps to make sure our advice isn't materially influenced by our own interests.

  • Exercise care, diligence and skill in providing you with advice.

  • Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice).

  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz/.